In-Home Health Care Services

Level I Occasional Use Transportation Services.

• Accompany to appointments/activities
  • Pick up; lobby wait or attend an appointment to support and take notes; prescription pick up; escort into the home and make sure the client is safe and settled before leaving. Nutrition/hydration services can be included if desired.
• Errands directed by the client or family. These can be done by the caregiver alone or together with the client.

Level II assistance is related to activities of independent living with oversight, activity, and follow-through by the caregiver. All Level I services are incorporated in Level II care as needed.

• Activity planning, appointment scheduling, errands directed by the client or family
• Accompany to meals and appointments/activities
• Medication reminders, including assistance monitoring prescription expiration dates and refills
• Exercise assistance and encouragement
• Meal planning, preparation, and clean up; prepare and label future meals
• Grocery and/or general household shopping
• Light housekeeping; tidying up, laundry, assistance with household organization
• Preparation and monitoring of a safe and stable environment as needed for fall risk clients
• Cognitive/mental and social activities and interaction individually suited to each client

Level III care includes Level I & II while also providing partial or total assistance with one or more routine care activities the client is unable to perform independently.

• Hands-on assistance with bathing, grooming, dressing, toileting with or without adult protective undergarments, transferring, and feeding.
• Apparatus operation including Hoyer lifts, sit/stand lifts, gait belt transfers, catheter care, etc.
• Overnight care
• Hospice care in conjunction with hospice RN oversight.
• Post-operative care with hands-on assistance until client’s consistent strength returns him/her to Level II care or full independence.
• Multi-stage dementia care. Unique problem-solving techniques and an innovative approach to client reality decreases anxiety and behavioral issues while increasing positive interactions, maintaining routines and supporting families.

 We keep a personal care journal for all clients utilizing Level II or III care. This journal houses an ongoing and current record of care for the client and provides alternate caregivers with an easy-to-follow example of the client’s daily routine. Family members may also use the journal to stay abreast of daily activities and care. Caregivers record daily notes observing patterns of activities, behavior, mood, nutrition, and hydration in addition to routine care activities. Upon arrival, all caregivers are required to read previous care notes to ensure continuity of care. 

 Our goal is improving life at home, and our caregivers take pride in planning and providing activities that complement and enrich each client’s lifestyle, tastes, and preferences. Our caregivers and clients take day trips, go holiday shopping, and many have joined bowling leagues, sewing circles, and book clubs together. We plant spring flowers or take the boat out, feed the chickens or select an outfit for an elegant dinner. We even cook the elegant dinner. In short, we provide the kind of in home companionship and care services you should expect. 

Our transitional care program helps patients transition from hospital to home, with a focus on medication management and follow-up care.